Curbd Connect is a community driven platform that connects foodies with food trucks.

We do not charge a Service Fee to you or the foodies ordering! We only have a small processing fee and this helps us to help cover costs including, without limitation, credit card fees, support, and much more. 

Open Curbd App Foodtruck Manager and go to Account.

Tap NOTIFICATION SETTINGS.

Customize the notifications you want to receive.

Verify your account information in Curbd App on your device. Follow the steps below to change your restaurant phone number, address, and pickup instructions.

In your Curbd App Foodtruck Manager select the stores option in the top left corner. The icon is a little shop.

Select your store, then click EDIT.

Edit the fields, then select Update.

Sales: The total value of items sold plus applicable taxes. See your Payment Details report for payout information.

Orders Processed: The number of orders your food truck has completed. Canceled or undelivered orders are included if you received payment for them.

Go to the dashboard and navigate to the orders option at top of the screen.

Use search filters to find the time range you want to view: Today, Yesterday, Last 7 Days, Last 12 Weeks, Last 12 months.

You will be paid for orders where you prepared perishable food.

Even if the customer cancels or if an order never gets picked up by a delivery person, as long as you’ve prepared perishable food, you will still receive a payment for those items on your weekly payment summary.

Orders can also be canceled by delivery people or Curbd App in cases where the order cannot be fulfilled.

The Curbd App remittance period runs in your time zone from 12 AM on Friday until 12 AM on the following Friday, with deposits initiating on Mondays. It typically takes 2-3 days for banks to process payments so you should receive deposits by the middle of each week. If you have recently updated your bank information or inputted it for the first time, it can take an additional week for first payments to post.

You can review all of your past pay statements by logging into your Curbd App Dashboard – from your computer. You can also download an order-by-order breakdown of each payment, including order number, date and time, tax, subtotal, fees, adjustments, and net payout.

Sign up for food truck payout here. 

Setting up your bank account if you’ve never set up payment deposits for your Food Truck before. 

Log in to the Curbd App Payment Portal 

Fill out the required business & bank account information:

Account holder (Exactly as it looks on your bank statement)

If the business is set up as an individual Sole Proprietorship, enter the first and the last name of the Sole Proprietor.

Your company Mailing Address

If you did not receive a deposit as expected, perform the following steps below:

Log in to your Curbd App Food truck Manager:
1. Navigate to your Curbd App Account Dashboard – from a computer
2. Sign in with your username, password.
3. Select “Payments” from the top menu

Have you input your bank details?

Missing bank account information could be preventing payments from depositing. To add your bank details for the first time, scroll down to “Bank Account Details” on the Payments page in your Curbd Account Dashboard, and select the “Add” button. Fill out your bank details and hit “Submit.”

Do you need to update your bank details?

If there is an error (ie. account has been closed, typo in the bank account number) with the bank details you’ve submitted, payments may be prevented from depositing. In the Payments tab of your Curbd Account Dashboard, scroll down to “Bank Account Details”. If there is an issue with your account contact Curbd App Support in order to correct and update your bank information.

Here is a list of common issues when setting or updating a bank account and how to resolve those issues:

BANK ACCOUNT NUMBER IS INVALID OR INCORRECT
Check if your bank account number matches the bank statement you want to set up for payment.
If you want to confirm your current information simply access the “Payments” tab of your Curbd Account Dashboard, scrolling down to “Bank Account Details”.

BANK ACCOUNT IS CLOSED OR FROZEN
Check with your bank or an attorney on how to lift the freeze and make any necessary changes in your bank information accessing the “Payments” tab of your Curbd Account Dashboard, scrolling down to “Bank Account Details”.

PAYMENT DETAILS ARE INVALID
Check submitted payment data. To ensure Curbd App has the correct bank information check the “Payments” tab of your Account Manager, scrolling down to “Bank Account Details”.